Fixing the ‘critical process died’ error on Windows 10

Causes of the error

The cause of the blue screen may be various problems and failures in Windows 10. And for each reason there is an individual solution. But basically this error pops up for the reason:

  • Conflict of installed drivers and OS (for example, original drivers are required, and not from the update center),
  • The locations of system files in the damaged sector of the hard drive,
  • The presence of a malicious program or file,
  • Interrupts the Windows update process.

9. Update the BIOS

You can try updating your computer’s BIOS. Unfortunately, there is no standardized method for this, it depends on the manufacturer of your computer. For recommendations, refer to the motherboard manufacturer’s manual or the laptop brand. You can also see an example, how I updated the BIOS of the computer’s motherboard.

Reinstalling the Windows system:

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Fixing the problem

Usually when the error ‘critical process died’ and the blue screen appear, The OS restarts after a while. If the system starts in normal mode and does not crash, first of all, you need to do the following manipulations:

  • Disable unnecessary antivirus programs and leave one working, if 2 or more are installed on the PC.
  • If the PC parameters were overclocked using the BIOS, then it is necessary to return the factory values.
  • Turn off the computer and clean it from dust, check the performance of the cooler, connectors, the parts should not fit snugly together.
  • Check the heating temperature, in case of high values, ensure good air circulation in the system unit and take care of additional cooling.

If the problem occurred on a laptop, then it’s not worth opening it, these actions will result in the loss of the warranty. It is recommended to take it for repair, and before that, just leave it off for a while. Especially in that case, when the case is clearly overheated.

Disabling the quick start

Sometimes it helps to disable the quick start function through the power settings panel. Unfortunately, this item is missing in some versions of Windows 10.

To do this:

  1. Open the ‘Start’, find the ‘Service’ section and select ‘Run’.
  2. In the column ‘Open’write powercfg.cpl and click ‘Ok’.

  3. Move to the ‘Button Action’ section.

  4. Select change settings.

  5. Uncheck the quick start option and save the settings.

The blue screen should stop bothering you.

How to fix if you can’t log in to Windows 10 in normal or safe mode

If the error pops up even before Windows downloads, then in this case, only one thing will help. After two attempts to boot the OS, a recovery window will appear. In this case, you do not need a bootable USB flash drive with the OS.

In the window that appears, just click ‘System Restore’

In the case, when the recovery window does not appear, you need to create a bootable USB flash drive on a working PC. Then go to it and select ‘System Restore’

Memory diagnostics

It also does not hurt to diagnose the computer’s RAM, by running on the command line, running from under the boot disk or in a working system, the command. mdsched.exe

If problems are detected, it may be necessary to replace the memory strips. As for the other components of iron, it is better to entrust their testing to specialists.

A way to fix the error if Windows 10 does not start

When the Critical process died error windows does not allow you to log in to the OS, to fix the situation, you need to log in using Safe Mode. This ensures that the OS will start without unnecessary utilities, which could cause an error. You can do this as follows:

  1. Restart the OS.
  2. Press the key combination Shift F8
    until, how the Windows logo will appear.
  3. The window opens. ‘Advanced recovery options’
  4. Click on ‘Troubleshooting’
  5. Go to ‘Advanced options’
  6. Log in to ‘Startup SettingsWindows
  7. Enable the parameter. ‘Safe mode’
  8. Restart the computer.

The OS will start in safe mode, and the error will not prevent you from taking the necessary measures to eliminate it.

Troubleshooting tool

Windows has a special tool, which can fix a specific problem on a PC. To use it, you need to:

  1. Type ‘Control Panel’
    in the search bar on the taskbar.
  2. Go to the Control Panel.
  3. Click on ‘Troubleshooting’.
  1. Select from the menu on the left. ‘View all available categories’.
  2. In the list that opens, select ‘Blue screen’
    and click on the line.

After that, the tool will automatically fix the problems found, causing exactly this problem.

Checking system files

Windows 10 already has in its arsenal a special utility for troubleshooting and errors. It checks the file system and fixes the problems on its own. To use the features of this utility, you need to:

  1. Press the keyboard shortcutWin X
    , this is an easy way to call the command line in Windows 10.
  2. In the Command line, type sfc /scannow.
  3. Press Enter
    to execute the command.

After that, the utility will scan the computer for errors and try to fix them. The program can work for a while, after which it will give a list of the problems found and mark whether they are fixed or not. After the utility is finished, you need to restart the computer in normal mode.

Attention!‘Resource protectionWindowscannot perform the requested operation’

. In this case, it is necessary to repeat all the same actions in Safe mode.

Scanning for viruses

After starting the OS in safe mode, it is necessary to check the PC for the presence of malicious files and programs with the available antivirus. After virus files are detected, they should be deleted on the advice of the antivirus.


If there is no antivirus on the PC, then it is worth running the PC in safe mode with the network. This will allow you to download the antivirus. Download Dr.WebCureit.

Updating drivers

After loading the OS, it is recommended to check all devices for errors and conflicts with the operating system. This can be done as follows:

  1. Go to ‘Computer Properties’.
  2. Select ‘Device Manager’.
  3. Find devices in the list, marked with a yellow exclamation mark,
  4. Right-click on the line with the marked device and select ‘Update’


‘Scan for changes’
. This will entail a rearrangement of drivers., which will also help in solving the problem.

Run the Deployment Display and Maintenance Management tool

If you still encounter errors, it’s time to switch to Deployment Image and Service Management(DISM)

  • Run the command prompt as an administrator and enter the command DISM /Online /Cleanup-Image /RestoreHealth

More options

In addition to the main solutions to the problem, there are additional options. They will help to eliminate many errors in the work of Windows, including criticalprocessdied



Resetting the system will allow you to roll back the PC to its original state. This solution will allow the computer to become the same, as with the purchase. Resetting the system is the best alternative to completely reinstalling the OS. This procedure will save all user data on the PC.

To reset the OS to its original state, you need to do the following:

  1. Open the menu‘Parameters
    ‘by keyboard shortcut
    Win I
  2. Go to the element. ‘Updates and Security’
  3. Go to the section. ‘Recovery’
  4. In the window that appears, click ‘Start’
  5. In the pop-up window, select one of the options:‘Save my files’
    ‘Delete all’

After that, the computer will do all the work itself. After the process is completed, standard programs will appear on the PC. The OS will work correctly.

Restoring the registry

Since the computer worked correctly on the last visit to Windows, most likely, that there were no changes in the OS back then, entailed a mistake. Therefore, the most logical solution in this situation would be to roll back the registry to the previous state.

But this will not be possible if the user has disabled the automatic creation of recovery points. If this did not happen, then the OS independently creates ways for itself to return to previous states. You can roll back the system as follows:

  1. Go to ‘Parameters’.
  1. Go to ‘Updates and Security’.
  2. Click on ‘Recovery’

After that, a recovery window will appear. To produce it correctly, it is enough to follow the instructions on the screen.

Removing the latest Windows updates

If the error appeared immediately after downloading updates, then the most correct solution would be to delete them. To do this, follow the path:

  1. Parameters (Win I
  2. Update and security.
  3. Windows Update Center.
  4. View the update log.
  5. Delete updates.

In the window that opens, you need to delete the latest installed updates. You can identify them by date, specified in the log.

Reinstalling Windows

To completely remove all the problems, you can simply do a clean installation of Windows on a PC. In the case of OS version 10, the license will be saved, if you install the same version on a PC. You can do this as follows:

  • Create a bootable USB flash drive with Windows from a clean PC using a special utility,
  • Connect the USB flash drive to the problem PC and restart,
  • Skip the item about product activation,
  • Select formatting of the system partition only,
  • Select the cleared partition to install a new Windows on it.

After that, the OS will be installed on the PC. The main thing is to make sure, that Windows works stably and without errors. To free up disk space, it is enough to delete the folder windowsold


Run the hardware and device troubleshooting tool

Windows now offers a wide range of specialized troubleshooting tools. One of them is specially designed for hardware and device problems. To run the troubleshooting tool, follow the steps below.

  • Open the Parameters Update and Security Troubleshooting Scroll down and select Equipment and devicesRun the troubleshooting tool


In order to avoid such problems in the future, it is worth:

  • Carefully monitor the security of the PC (overheating, dirt, etc.),
  • Always check downloaded files for viruses,
  • Update drivers in time,
  • Download the necessary updates,
  • Download programs and drivers on official websites.

In any case, there are several ways to solve the problem. First of all, it is worth trying the most obvious ways to solve it. Then move on to more complex methods. Eventually, if the problem is not solved, it is worth referring the PC to a specialist.

Perform a clean boot

Clean boot is the startup mode, in which the minimum number of drivers is used, processes and programs. After starting your computer, you can start loading the missing processes in an attempt to isolate the problem. To start a clean boot of Windows, follow the step-by-step instructions below or refer to the full manual.

  1. Open the Windows Search bar.
  2. Enter System configurationEnter.
  3. Go to the ‘ tab. Services’.
  4. Check the box next to Do not display Microsoft services.
  5. Click Disable all
  6. Select the ‘ tab. Auto-upload’.
  7. Click Open the Task Manager.
  8. In the tab. Auto-upload
  9. Restart your computer.

Why does the stop code ‘Critical Process Died’ appear?

An unexpected stop of a critical process is associated with most of the BSOD stop codes. When will this happen, you will see a message with the code 0×000000EF on a blue background.

In many cases, the reason for this is damage to an important Windows system process, whose data was changed incorrectly, as a result, it was suddenly stopped.

If you look into this in more detail, then it becomes much more difficult to determine the source of this failure. This is due to the, that the origin of this malfunction may be associated with any problems in the system, starting from installing unsuitable drivers, and ending with hardware failure of integrated equipment. Moreover, endless scripts can be executed in your OS, leading to the appearance of BSOD. For example, this can happen when certain gaming applications are running, logging in to the user profile or exiting the ’sleep’ mode.

Restore the system

You can try to roll back your computer to a previous state using the System Restore tool. This method is possible, if you have enabled the creation of recovery points, before the Critical Process Died error.

  • Open the Parameters Update and Security Recovery Get started and follow the on-screen instructions.

6. Uninstall the latest Windows updates

If your problem started after Windows update, then you can delete the latest updates, so that you can see, whether your problem has disappeared.

  • Open the Parameters Update and Security Windows Update Center Viewing the update log Delete updates.
  • In a new window, delete the latest windows 10 updates. Maybe it will show a list of the penultimate updates as well, You then navigate by the magazine.